Terms of Service

Last updated: 9/24/2025

These Terms of Service govern your use of ERA-0's email discovery and outreach platform.

1. Acceptance of Terms

By accessing or using ERA-0 ("the Service"), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our Service.

2. Description of Service

ERA-0 is an email discovery and outreach platform that:

  • Discovers companies and business contacts through web scraping and search
  • Generates email addresses and contact information for potential prospects
  • Creates personalized email content using AI technology
  • Sends outreach emails on your behalf through your connected Gmail account
  • Provides analytics and tracking for email campaigns

3. Account Requirements

To use our Service, you must:

  • Be at least 18 years of age or the age of majority in your jurisdiction
  • Provide accurate and complete account information
  • Connect a valid Google/Gmail account for email sending functionality
  • Maintain the security of your account credentials
  • Use the Service for legitimate business purposes only

4. Acceptable Use Policy

You may use our Service to:

  • Conduct legitimate business outreach and lead generation
  • Send professional networking and partnership inquiries
  • Engage in ethical sales and marketing activities
  • Build business relationships and opportunities

You may NOT use our Service to:

  • Send spam, unsolicited marketing, or bulk emails
  • Violate any applicable anti-spam laws (CAN-SPAM, GDPR, CASL, etc.)
  • Send threatening, harassing, or fraudulent communications
  • Impersonate another person or entity
  • Collect or harvest email addresses for sale to third parties
  • Send emails containing malicious content, viruses, or phishing attempts
  • Violate any applicable laws or regulations
  • Use automated tools to excessively access or scrape our Service

Important: Violation of these acceptable use policies may result in immediate account suspension or termination without refund.

5. Google API Integration and Compliance

Our Service integrates with Google APIs and Gmail. By using our Service, you acknowledge that:

  • Your use is subject to Google's API Terms of Service and User Data Policy
  • You grant us permission to send emails on your behalf through your Gmail account
  • You are responsible for ensuring your email communications comply with applicable laws
  • You can revoke Google API access at any time through your Google Account settings
  • We will use your Google data only as described in our Privacy Policy

6. Intellectual Property

Our IP: ERA-0 and all related technology, software, and content are owned by us and protected by copyright, trademark, and other intellectual property laws.

Your Content: You retain ownership of any content you create or upload. By using our Service, you grant us a limited license to use, store, and transmit your content as necessary to provide the Service.

Generated Content: AI-generated email content is provided for your use, but you are responsible for reviewing and ensuring its appropriateness before sending.

7. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

You are responsible for ensuring that your use of discovered contact information complies with applicable privacy laws, including but not limited to GDPR, CCPA, and other data protection regulations.

8. Service Availability and Modifications

We strive to provide reliable service but cannot guarantee 100% uptime. We may modify, suspend, or discontinue the Service at any time with reasonable notice. We may also update these Terms from time to time.

9. Pricing and Billing

Some features of our Service may be subject to fees. All fees are non-refundable unless otherwise specified. We reserve the right to modify pricing with reasonable advance notice.

10. Disclaimers and Limitations

Service Quality: While we strive to provide accurate contact information, we cannot guarantee the accuracy, completeness, or deliverability of discovered email addresses.

Third-Party Data: Contact information is gathered from publicly available sources. We are not responsible for the accuracy of third-party data.

Email Deliverability: Email delivery depends on various factors including recipient servers, spam filters, and sender reputation, which are beyond our control.

Legal Compliance: You are solely responsible for ensuring your email communications comply with all applicable laws and regulations.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ERA-0 SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE.

12. Indemnification

You agree to indemnify and hold ERA-0 harmless from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

13. Termination

Either party may terminate your account at any time. We may suspend or terminate your access immediately for violations of these Terms. Upon termination, your right to use the Service ceases, but these Terms remain in effect for applicable provisions.

14. Governing Law and Disputes

These Terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved through binding arbitration or in the courts of [Your Jurisdiction].

16. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.